Penny Norton

Penny Norton MA FCIPR Dip CIPR Found. Chart. PR is a consultation specialist with wide-ranging experience of public relations and public affairs within property, construction and regeneration.

Penny has worked with many leading developers including property companies, consultancies, commercial developers and both private and social housing clients – including British Land, Broadgate Estates, Carter Jonas, Capital Shopping Centres, CBRE, Chestertons, Crest Nicholson, Essential Living, Linden Homes, Mace, Next, More London, O&H Properties and Sainsbury’s.  She has also worked extensively with architects, interior designers, planning consultancies and local authorities.

Penny’s work makes pioneering use of social media and web-based communications.   Her online consultations (ConsultOnline) and community relations programmes (CommunitiesOnline) have met with substantial approval from local authorities and local communities alike and have resulted in planning consents being granted for contentious schemes.

Penny has written extensively on the subject of consultation for property publications.  Her first book, Public Consultation and Community Involvement in Planning: a twenty-first century guide was published by Routledge in 2017.  Two edited compilations, Promoting Property:  insight, experience and best practice and Communicating Construction: insight, experience and best practice were published in 2020 and 2021.

An Associate of The Consultation Institute, Penny is an active member of tCI’s Planning Working Group and Environment Working Group.  She has responded to Government consultations, written training courses and spoken at property industry conferences and webinars.  She is also an active member of the Town and Country Planning Association and was recently consulted on the TCPA’s People, Planning and Power Guide.

Penny has a masters qualification in administration and a postgraduate diploma in PR. She is a Fellow of the Chartered Institute of Public Relations and founded the CIPR’s Construction and Property Special Interest Group.