Property PR Hub

The future of the Planning System in England – valuable insights from the HCLG Committee Report into planning consultations

For consultation practitioners, there is some very valuable information to glean yesterday’s House of Commons’ Housing, Communities and Local Government Committee report on The future of the Planning System in England. VIEWS OF THE HCLG COMMITTEE There are strong arguments in favour of consulting at an early stage (ie, on Local Plans): Arguments advanced in ...
Property PR Hub

Property communications – structure & strategy

Writing the introduction to my recent book Promoting Property:  insight, experience and best practice, I discovered some fascinating facts about the property and PR industries. The world’s real estate is worth US$280.6 trillion: on average 3.5 times GDP and significantly more so in Europe, China / Hong Kong and North America. In the UK, the ...
Property PR Hub

Excellence in public participation and consultation

I was delighted to contribute to Regulation of Extractive Industries: Community Engagement in the Arctic – a compilation of expert opinion on consultation and communication, edited by Rachael Lorna Johnstone & Anne Merrild Hansen and published this week. The book demonstrates how effective public participation is fundamental to the process of change brought about by ...
Property PR Hub

A revolution in online consultation

In countries such as the UK (which has eighty-nine percent digital saturation), online communication is increasingly used in public participation because of its accessibility: its ability to reach people at all times, with immediacy, through a variety of means: its ability to overcome language restrictions, access ‘hard to reach’ groups (particularly commuters, families with young ...
Property PR Hub

Arnstein’s Ladder of Participation – an out of date concept or a useful tool?

In 1969 the US communications academic Sherry Arnstein identified the terminology of consultation in her Ladder of Participation.  In some respects, Arnstein’s theory is a useful resource by which community involvement can be considered today. Arnstein’s Ladder was intended to reflect the relationship between community and government, identifying poorly-led participation as ‘manipulation’ on the bottom ...
Property PR Hub

The rise in single issue and direct action groups

Traditional forms of civic involvement have declined during the twenty-first century:  trades union membership has almost halved since the late 1970s and now comprises less than a quarter of the workforce.  Yet membership of special interest groups has increased substantially.  Nearly 4.5 million people, or one in 10 UK adults, is now a member or ...
Property PR Hub

Selling a service

In the property industry we are used to promoting bricks and mortar. This has the benefit of a geographical location and ‘milestones’ such as planning consent, public consultation events, ‘turf cutting’, and ‘topping out’. When promoting the attributes of a property consultancy – that is, the ability to provide property advice – we are rarely ...
Property PR Hub

How will property PR continue to change?

The most significant change in PR so far in the 21st century is undoubtedly the online revolution.  As Emma Drake, founder of Henbe said so eloquently in the conclusion to Promoting Property:  insight, experience and best practice, ‘The use of technology has enabled us to understand our publics better, to understand how they think and ...
Property PR Hub

The internet and local communities: the hyperlocal website

The rise of the ‘hyperlocal’ website is of critical importance to the planner, developer and local authority.  Not only do hyperlocal websites play an extremely constructive role in promoting and debating local issues, they have considerable campaigning potential and such warrant an understanding by the profession. The term ‘hyperlocal’, which originates from the US, describes ...
Property PR Hub

The campaigning power of the internet

Protesting against the status quo, lobbying politicians, campaigning against organisations, cause-related fundraising and political campaigning have flourished in line with the accessibility of internet communications.  Whether to inform, to mobilize or to bring about direct action, the abundance of communication tactics now available enables anyone to run a powerful online campaign.  From local campaigns, such ...
Property PR Hub

Property consultancies and the online revolution

A centuries’ old name is not enough to ensure success in centuries to come; neither is a decades’ old approach. I interviewed several PR directors of property consultancies for my book Promoting Property:  insight, experience and best practice and more than one of them commented that today’s environment is one of ‘adapt or die’: property ...